OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 100 comments received in the last 90 days.
29 July 2024
Helpful, supportive, patient and professional during the entire process.
27 July 2024
Although we were unfortunate to have an update needed which resulted in a delay to delivery Nigel went out of his way to ensure this was kept to a minimum
27 July 2024
Picked the car on Saturday and collected in on Wednesday hassle free
24 July 2024
Andy (Tullie) , Phil and Nigel at Soper were superb, very responsive, helpful and efficient. The whole buying and hand over process was made easy by the Soper team as they have done on the previous cars I have bought from Soper
23 July 2024
David Noble kept us informed at every stage of the process
14 July 2024
All staff very helpful and all information/trainong provided before we left with our new car
12 July 2024
Overall, good, but although I only arrived to pick up my new car at 4pm, it felt rushed due to the shop closing at 5.
07 July 2024
Great everything went smoothly
07 July 2024
Nigel and Phil made the whole process very easy.
15 September 2024
Helpful and professional
15 September 2024
Due to where I live in comparison to the garage I found it a rush to get back to pick my car up before the garage closed. I am sure everyone is aware of how busy the by-pass gets.
14 September 2024
Always a good efficient service
14 September 2024
I would have given 5 stars, as I have done previously; however, the wrong part was ordered but I wasn't informed until around 3pm on the day I'd taken my car in, having dropped it off first thing. The work was carried out the day afterwards.
11 September 2024
Service Manager was most helpful and informative
11 September 2024
Excellent
10 September 2024
Very pleased with the repair to my car
09 September 2024
Staff courteous and efficient. I trust this garage and have been a customer for eight years.
08 September 2024
Polite, efficient and pleasant staff. Courtesy car available.
05 September 2024
My car was booked on a 2hr wait slot for an MOT. I was keot up to date on the progress by Rowand and yge car was ready in under 2 hours. Rowan was lovely, very polite and a pleasure to deal with
01 August 2024
Love the car and my deal